Preorder
Payment
Full payment is required at the time of placing a pre-order. This guarantees your item is reserved and allows us to manage production effectively.
Estimated Shipping Date
The estimated shipping date will be noted on the product page. While we strive to meet these timelines, production or shipping delays may occur. We will keep you updated via email if there are any changes.
Shipping & Delivery
Your pre-ordered item will be shipped once production is complete and the item is in stock. If your order contains both in-stock and pre-order items, they will ship separately. Additional shipping fees may apply for multiple shipments.
Cancellations and Refunds
Pre-orders can be canceled for a full refund up to [number] days from the order date. After [number] days, cancellations are not permitted as the production process will have already begun. Refunds are only available if the item cannot be fulfilled due to unforeseen circumstances.
Returns and Exchanges
Our standard return and exchange policy applies to pre-order items once they are delivered. Please review our Return Policy for more details.
Delays and Updates
Delays may occur due to production or other unforeseen issues. We will notify you of any changes to the estimated shipping date. If we are unable to fulfill the pre-order, you will receive a full refund.
Limited Availability
Pre-orders are offered in limited quantities. Once the pre-order window closes or inventory is sold out, additional orders cannot be accepted.
Contact Information
If you have any questions regarding your pre-order, feel free to contact us at [Your Contact Information].